Customer Care FAQ
What is the metallic part around the stones in your jewelry?
Each product will have details listed. I use a combination of 14k gold fill, brass, 18k gold plating and copper electro-forming.
1. Most High Prices pieces are made by copper electro-forming the piece in solid copper, and finished with an 18k gold overlay / plating process.
2. For items like shawl pins, wall hangings and hair clips, I use a synthetic NON-toxic, hypoallergenic clay to form an organic bezel around the stone and guild it in a metallic leafing. This process is nickel-free and hypoallergenic.
How do I care for my jewelry?
Most Jewelry is waterproof- however it is best pratice to remove jewelry before washing hands, showering, applying moisturizer, swimming and cooking. The oils and soaps may wear down the metallic finish over time.
While traveling with your jewelry it is best practice to store your jewelry in its own bag to avoid damage from banging around with other items.
How do I know my ring size?
I have attached a ring sizer sheet you can print on a regular 8.5" x 11" piece of paper. you can either measure your finger or one of your rings.
1. go to link Ring Sizer
2. open the image, once opened, right click it to save to your desktop.
3. Be sure to print full size 100% and check the measurement tool with the ruler in the lower left corner.
What are the rings bands made of?
The Gemstone Moon rings are Brass with an 18k gold overlay.
Sculpted/ Electro-formed rings are made in copper with an 18k gold overlay.
How quickly can I receive my order?
Orders are typically processed in 3-7 business days and shipped either with USPS First Class Ground or USPS Priority 3 day shipping .
You will receive a tracking # once shipped.
Do you ship internationally?
Yes absolutely! to most of the world. All International orders get shipped via USPS priority with tracking. We are not responsible for any customs or duties in other countries.
Do you offer wholesale?
Yes I offer wholesale to select retailers with in person storefronts. I sell through FAIRE HERE or CONTACT ME AT DIRECT elizabeth@shopdreamersofdreams.com